About us
Meet Furmily
London-based pet store and community hub that redefines the lifestyle of luxury pet care.
Rooted in the philosophy of harmonious living between humans and pets, we seamlessly blend premium one-stop services, curated high-end products, all-natural gourmet treats, and engaging community events to create a space both you and your pet will love.
Every detail of our brand—from design to service—is thoughtfully crafted to celebrate the joyful bond between pets and their humans. With locations in Stratford and Nine Elms, Furmily offers a modern urban sanctuary for discerning pet parents who seek something truly special.
Meet the Founder

(Picture - Corgi Fafa Held by the Founder Madeleine)
Our founder Madeleine graduated from the Imperial College London, Madeleine traded stocks in her twenties amidst London's skyscraper haze—until cold desk meals and market frenzy sparked an existential question: what defines true success?
The 2020 lockdown answered it with Fafa, a keyboard-tapping corgi whose tail wags and couch snuggles became her crash course in unfiltered joy.
Seeing 12 million UK pet owners underserved, she launched Furmily: premium pet services and vibrant community hubs where humans and pets co-create happiness. Every detail whispers one truth—love needs no compromises, only thoughtful choices.
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